Privacy policy

Last updated: December 12, 2024

This Privacy Policy describes how Dice Gift Shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dicegs.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect operational, legal, or regulatory changes. Any updates will be reflected by updating the “Last updated” date above and posting the revised version on the Site.

How We Collect and Use Your Personal Information

We collect personal information about you from several sources. The type of information we collect depends on how you interact with our Site and Services.

Personal Information We Collect

Information You Provide Directly

This may include:

  • Contact details (name, email, phone number)

  • Order details (billing and shipping information, payment confirmation)

  • Account login details

  • Information included in customer support messages or inquiries

Information Automatically Collected (Usage Data)

We may collect data such as:

  • IP address

  • Device and browser type

  • Pages viewed and actions taken on the Site

  • Cookies and similar tracking technologies

Information From Third Parties

We may receive personal information from:

  • Service providers such as Shopify (for site operation and checkout)

  • Payment processors (for payment verification)

  • Advertising or analytics partners (for marketing performance tracking)

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Manage your account

  • Provide customer support

  • Improve and optimize our Services

  • Detect and prevent fraud or abuse

  • Send marketing communications (you may opt out at any time)

Cookies

We use cookies to:

  • Operate our Site

  • Remember preferences

  • Analyze usage patterns

  • Personalize advertisements

You may disable cookies in your browser settings, though some features may not function properly. We recognize Global Privacy Control (GPC) signals when they are enabled in your browser.

For more details on cookies used by Shopify, visit:
https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may disclose your information to:

  • Service providers (payment processors, customer support tools, shipping and logistics partners)

  • Marketing and advertising partners

  • Affiliates (if applicable)

  • Legal authorities when required by law

  • Other parties when you direct or consent to disclosure

We do not disclose or use sensitive personal information to infer characteristics about you.

We may share limited personal information with advertising partners to provide targeted promotions. You may opt out of these practices at any time.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from individuals under the age of 16.

Security and Retention

We take reasonable steps to protect your information. However, no security system is completely secure. We retain personal information only as long as necessary for operational, legal, or contractual purposes.

Your Rights

Depending on your location, you may have rights including:

  • Access to your personal information

  • Request deletion of your data

  • Request correction of inaccuracies

  • Limit or object to certain processing

  • Withdraw consent where applicable

To exercise your rights, contact us at support@dicegs.com

We may need to verify your identity before processing your request.

International Users

If you access the Services from outside your home country, your information may be processed in other jurisdictions.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Customer Support
Email: Support@dicegs.com
Phone: +1 (613) 696-8736
Hours: 9:00 AM – 6:00 PM (EST), Monday to Friday
We typically reply within 24 hours.

Business Address
105 Vachon Ave, Ottawa, ON, K1L 5S7, Canada